Store Contact Number: 01206 310010
WE HAVE SOME GOOD NEWS!
After a challenging time, we are happy to announce that we will start to reopen some of our stores on June 15th!
As we have been closely following all government guidance across the UK for now this reopening date will apply to English stores only. We look forward to reopening our stores across the rest of the UK when we are permitted to do so by the local authorities.
We’re so looking forward to seeing you, but please keep in mind that things aren’t quite back to normal so some services may not be available right away.
As always, we are committed to serving you on hm.com. In order to make your shopping experience as worry-free as possible, we would like you to know that:
- We are currently offering free standard delivery and returns on all hm.com orders to your home or designated pick-up point.
- We have additional health and safety measures in place to protect our logistics team. Safety is our priority, so your delivery might take longer.
- Our couriers have adapted their process and are offering contactless deliveries, with no need to sign for parcels and the use of safe place locations.
- Unfortunately we will be unable to provide Click & Collect in our stores when they begin to reopen. We will let you know as soon as this is available.
Please see below for the answers to some commonly asked questions about the current situation and it’s possible impact on your shopping experience with H&M.
We’re sorry for any inconvenience and hope that you can bear with us during this unusual time.
Thank you for your continued loyalty and patience.