JOB TITLE: Supervisor
HOURS: Part-time, 12 hours per week
Our stores are at the heart of our business – Our Supervisors are responsible for leading and motivating the team to deliver excellent customer service. We are now looking for a Supervisor to join the management team on a part-time contract for our Colchester store.
We offer clear progression (especially for those that are flexible on location) and take pride in the number of roles that are filled internally every year. You’ll be given thorough training and guidance from your line manager to support your development, and we’ll do everything we can to help you realise your full potential.
In exchange we look for people who are passionate about our products and who are able to share that excitement with others. Delivering exceptional customer service is absolutely the focus; can you motivate a team and ensure our customers always get top notch service?
WHAT YOU’LL DO:
Key areas of responsibility will be: maximising the store’s sales and profitability through the delivery of unequalled levels of customer service and effective product knowledge Support management in motivating the team and assisting them in achieving agreed objectives meeting individual and team sales targets by maximizing sales at every opportunity dealing with customer enquiries professionally and effectively, and in line with the Paperchase customer service programme developing the brand name and image of the company through compliance with all company policy and procedures promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved
WHO YOU’LL BE:
The successful applicant will be able to demonstrate: Previous line management experience high levels of enthusiasm, drive and motivation Strong coaching and development skills in order to establish a high performance team the ability to excel in a faced paced, customer focused environment self motivation and the ability to work well independently and as part of a team effective communication the ability to multitask and effective manage their time
WHAT WE’LL GIVE YOU:
This is an exciting time to come on board, as the business is undergoing a period of substantial growth. Paperchase offer a competitive salary and benefits package which includes: 5.6 weeks holiday generous bonus scheme company pension scheme life assurance employee discount (50% off Paperchase products)